1. Where do tours begin? All tours must start at 10 Broadway Street, Asheville NC, our outside starting point. (In front of the AC Marriott Hotel).

  2. What ages are allowed? All tours are Rated T=Teen 13 and Up, Mature themes. (Under 18 allowed to tour with accompanying Adult who sign a waiver assuming all Responsibility and Liability for the Child!)

  3. What happens in questionable weather? self guided app tours run (24 hours) rain or shine.

    -Group and Private tours run in all weather when booked. Ticket purchase allows 36 hours access on the same device. You can stop/start anytime without losing data or can do multiple times. It’s all up to you.

    *If on Group or VIP tour I will also provide umbrella’s during tour if needed.

  4. How to purchase tickets? Go to the Main page or Choose Your tour page, and click (BOOK NOW) button to enter the online booking system. Simply choose the desired tour and how many tickets needed to book your places.

  5. What should I bring? Smart phone up to 4 years old with current updates and fully charged, charging cord, comfortable shoes (remember 2+ hour walk just over 2 miles), appropriate clothing for varying weather, some way to purchase extras along the way, and a desire for immersive adventure.

  6. How long are Tours? Approximately 2.5 hours each, without taking extra stops.

  7. Can these tours include those with unique needs? We are happy to accommodate those with extra needs any way we can. this is not wheelchair accessible route. be aware our tours require physical exertion, travel up steep and bumpy sidewalks, crossing busy intersections, and group tours limit the ability to stop for breaks.

    Questions: 828-424-5915 or ashevillequests@gmail

  8. How do I use my ticket? After purchasing tickets you receive an email verification with a specific code for each ticket. Each code sent allows 36 hours access on the same device after activated.

  9. Are animals allowed on tours? self guided app tours allow any animal that the City allows in the downtown area, always check with the City first to be sure.

    Group and Private tours-only allow qualified service animals.

  10. Is tipping the Guide acceptable? Yes, and greatly appreciated.

    any tips are gratefully accepted. This is created, owned and operated solely by a life long local supporting his incredible family (3 year old twins, newborn december 2018, wife and myself).

  11. Do we offer discounts? Yes, we offer every day discounts based on the number of tickets purchased at one time in the Booking System.

    We randomly offer discounts specific to certain times of year and events. These will be advertised on our Social Media when offered.

  12. Is alcohol allowed on your Quests or on Asheville streets? Nope. Unless a specific event downtown allows on streets with proper wristband or in some cases on private vehicles.

    When doing our self guided App tour, it is entirely up to you when and where to stop, and what you do when stopped. Thus accepting all responsibility and liability for yourself and children in your group.

    * But it’s a walking Tour in Asheville, so we get it if you get thirsty!

  13. How far in advance should we book? The self guided app tour is open to download anytime, so that is your choice.

    The Group and Private tours will fill up quickly, so we recommend booking as far in advance as possible.

  14. Cancellation Policies? Yes. Parties who book (APP only tour) can receive a full refund when cancelled up to 24 hours after purchase, as long as code has not been activated.

    Parties who book (Public Group tour) can receive a full refund only when cancelled 3+ days prior to scheduled Quest.

    (Private VIP tours) booking Deposits are non refundable!

  15. Wedding party, bachelorette, or bachelor tours? yes we can customize a vip tour for your group or you can do the self guided app tour. create memories together never to be forgotten.

  16. corporate group or business team wanting a new challenge together? we will customize a vip interactive adventure that inspires adaptability, orientation and teamwork.

    follow the fox.. greatness happens